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Jurnal PERANAN BIAYA KUALITAS DALAM MENDUKUNG PENGENDALIAN KUALITAS PRODUK PADA UD. MUTIARA RASA JEMBER
Research on the Role of Quality Costs in Supporting Product Quality Control at UD. Mutiara Rasa Jember is a case study in the company. The goal to be achieved is to find out the Quality Cost Report in supporting Product Quality Control at UD. Mutiara Rasa Jember. Data report research method used by identifying costs to compile quality cost reports. From the results of the quality cost report obtained information that the total cost of quality is different and tends to decrease towards the percentage of sales. The results of the study show that efforts to improve quality, rather than making mistakes or reworking are better to take preventative measures to avoid low quality. So that companies can increase or maintain customer satisfaction.
Keywords: Quality, Role of Quality Costs, Production Quality Control